Reduce hospital readmission rate

About PatientBuddy

PatientBuddy enhances the quality of post-discharge care through built-in features such as communication, monitoring, reporting, analytics and decision making, thereby reducing avoidable readmissions and associated costs.

Cost Effective Post-Discharge Interventions

Inadequate patient and caregiver communication is the biggest risk to hospital readmission reduction initiatives. Avoidable readmissions not only contribute to the high opex costs, but also impact the quality of effective care transitions. PatientBuddy provides a comprehensive platform to proactively monitor and identify patients with high risk of hospital readmission and apply effective interventions to mitigate that risk.

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Features

Next Generation Technology

Artificial Intelligence

Predective Modeling

Cloud Based Architecture

Multi-Device Compatible

Key Features

Powerful analytics tools to track patient’s progress and apply interventions if needed
Sophisticated medication adherence tools
Data visualization mechanisms to keep patients informed of their progress
Case manager dashboard that tracks patient’s medication adherence, profiles, discharge instructions and doctor information
Multi-device compatible, anytime-anywhere communication tools
Gamification features to keep the patient motivated and engaged.
Information sharing features to increase awareness among patients using relevant web links and videos
EHR and HIE integration features

Advantage

Better Care Coordination for Better Health Outcomes
Streamlines care coordinator workflows and enhances communication with the patient leading to better health outcomes
Intelligent Dashboards and Analytics to Reduce Readmissions
Provides the hospital case manager with meaningful and actionable data to apply necessary interventions, reducing the need for readmissions
Improved Patient Enagagement to Reduce Healthcare Costs
Enhances patient compliance to discharge plans using sophisticated medication adherence tools, feedback mechanisms for patient awareness and gamification to reduce chances of readmissions and resulting costs.

Rising Costs and Penalties (2019)

The average healthcare cost of readmission is USD 12,000
2,583 hospitals were penalized by Medicare
Medicare estimates will cost hospitals USD 563 million
Of the 3,129 hospitals evaluated in the Hospital Readmission Reduction Program, 83 percent received a penalty
The maximum penalty — a 3 percent reduction in payments was assessed against 56 hospitals
1,177 hospitals received a higher penalty than they did last year
1,148 hospitals received lower penalties than last year
64 hospitals received the same penalty as last year
194 hospitals that had not been penalized last year are being punished this year
372 hospitals avoided penalties in the last two years

Our Solutions

Bridging gaps in service coordination to maximize interventions and improve outcomes.

Virtual Care

We help providers improve access to care and the overall care experience through innovative virtual tools that extend connectivity between the care teams and patients beyond traditional healthcare settings. These tools can improve clinical workflows and enable seamless transitions from hospital settings, resulting in more meaningful...

Practice Areas

Our practice areas are built to address key areas of Social Determinants of Health (SDOH)

Healthcare Access and System Management

Our solutions empower providers to go beyond the standard clinical, financial and administrative data and integrate non-traditional data associated with the social determinants of health. With our solutions, providers can improve patient care, target preventative...

Success Stories

Making a difference, changing lives, and impacting communities through our human-centered solutions.

IT Services

Cutting-edge services to enhance organizational efficiency.

Consulting Services

CITI provides solutions to help leaders bring the right People and Processes together in order to maximize the full potential of your Data.

Digital Modernization

Through IoT and Digital Modernization, organizations can improve how they collect and analyze data in ways that add new business value...

Enterprise and Mobile App Development

Empower your organization to take advantage of emerging opportunities and adapt to change more quickly.

Program Management and Governance

Flexibility and resilience have never been more important for businesses. CITI’s Program Management...

Insights

Learn what leading industry experts are saying about industry challenges and what the future holds.

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Testimonials

Mihir Desai
Chief Information Officer, Pharmacy Focus

PharmacyFocus has engaged CITI since 2010 for a host of initiatives, including but not limited to Strategy Consulting, Managed Hosting, Product Architecture, DevSecOps, and Cloud optimization. We see CITI as an extension of our organization to deliver on a suite of complex HealthCare IT projects, and we lean on their subject matter expertise across multiple aspects of our business operations.

Ann Stockham Mejia
Program Manager, Child Care Subsidy

I want to thank you and the CITI team for all of your hard work to implement this project.

Jeffrey Good
Project Lead, Baptist Health

Team DRIS helped us convert clinical health questionnaires of our most complicated patients into Epic discretely. This will be a very powerful tool for reviewing important clinical care on our patients. Their testing and extraction schedule will meet our Epic transition goals. Team DRIS has been a great collaborator for Baptist Health.

Michael Asihene
Project Manager, Fairfax County NCS

CITI has been providing excellent support to the implementation of CCMS over the past 6 years.

Request Demo

We appreciate your interest in our solutions.

ADDRESS: 7799 Leesburg Pike, Suite 500 North, Falls Church, VA 22043
PHONE: (703) 483-4300
FAX: (571) 633-1748
E-MAIL: customercontact@citi-us.com