Our approach re-imagines child welfare, envisioning possibilities to help you improve lives and create positive outcomes. We leverage relationships and cross-sector collaboration to innovate and deliver Purpose-Built, Practice-Based tools. It’s time for something different. It’s time to make a dramatic and necessary shift...
Experience the future of child welfare today

About UnifyTM
Endorsed by child welfare experts, UnifyTM is an experience and outcome-focused, deployment-ready, Child Welfare solution powered by the Empower platform.
A paradigm shift in child welfare
UnifyTM addresses federal CCWIS requirements and quickly delivers efficiencies to Child Welfare agencies. It accelerates improved outcomes through the rapid deployment power of a COTS solution. UnifyTM is supported by a scalable platform designed specifically for HHS business needs, and can be easily extended to other welfare domains such as Juvenile and Adult Services. UnifyTM is platform agnostic and supports business and technology roadmaps.
Features
- Deployment-ready COTS Solution.
- Built on a foundation of Core Domain Experience gained from deep collaboration with customers and Child Welfare Subject Matter Experts.
- Complete Lifecycle Case Management - from Intake to Post Permanency / Adoption.
- Supports all business processes in Juvenile Justice and Adult Service Programs as well.
- Offers complete Modularity, Interoperability, and Mobility.
- Superior UX developed with Child Welfare Practitioners for Child Welfare Practice.
- Capture and Integrate Data from all Systems.
- Integrate with Data Exchange Partners.
HHS Solutioning Drivers
User Experience
Process Automation And Engineering
User-centric Workflow
Simplifying Data

3600 View of Child and Family Services
Advantages
UnifyTM delivers standardized business process management aligned with all mandated requirements and current practices. Easy to deploy and implement, the solution matches the agency's technical skill set. It allows complete flexibility for agencies to design their own interfaces using a consistent set of system protocols and tools. UnifyTM delivers independence from expensive eco-systems, resulting in significant ROIs by saving on the costs of training, maintenance, and upgradation.
UnifyTM offers a configurable eligibility rules engine to incorporate changes in policies and processes, as well as various integration features for bi-directional exchange with federal, state, and private entity systems.
UnifyTM is powered by Empower - CITI’s robust and versatile platform for Welfare and Benefits programs.
Welfare Redefined
UnifyTM is a comprehensive child welfare solution that delivers:
- Scalability
- Improvements in core business needs
- Fully aligned with CCWIS requirements
- Cost-effective and faster results
- Innovative and reliable technology