Creative Information Technology, Inc. ("Company" or "We") respect your privacy and are committed to protecting the information you share with us. The purpose of this Privacy Policy is to inform you of what personal information CITI may collect, use, or share such information.

Please note that some privacy rights and obligations may differ in certain locations based on local law, in which case CITI will comply with the local legal requirements. CITI reserves the right, at any time, to modify this Privacy Policy. If we make revisions that change the way we process personal data we will post those changes in this Privacy Policy and may notify You by other means prior to the changes taking effect.

By visiting our website or by using CITI Services, you agree to accept the practices described in this Privacy Policy. If You do not agree to the terms of this Privacy Policy, please do not use the Services.

If you are an end user of a CITI product and would like more information on how we protect your data in our products, please ask your CITI account manager for more information.

How we collect information

As a visitor to our website, CITI uses information collected to enhance your user experience. CITI collects data from you, through our interactions with you and through our products. You provide some of this data directly, and we get some of it by collecting data about your interactions, use, and experiences through our website. Our processing of personal data for these purposes includes both automated and manual (human) methods of processing. The data we collect depends on the context of your interactions with CITI and the choices you make, including your privacy settings and the products and features you use. We also may obtain data about you from third parties.

Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. If you reject cookies, you may still use our Sites with no negative effect. You may also refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.

Web Beacons. Pages of our the Website [and our e-mails] may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or [opened an email] and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

We do not collect personal information automatically, but we may tie this information to personal information about you that we collect from other sources or you provide to us.

What information we collect

We collect several types of information from and about users of our Website, including what we collect directly from you when you provide it to us and automatically as you navigate the site, including information:

  • Usage details, IP addresses, operating system, and browser type
  • Information you give to CITI in email, text, and other electronic messages between you and this website which may include name, postal address, e-mail address, telephone number, and other personal information collected by which you may be identified.

How we use your information

We collect several types of information from and about users of our Website, including what we collect directly from you when you provide it to us and automatically as you navigate the site, including information:

  • Advertise and market to you, which includes sending promotional communications, targeting advertising, and presenting you with relevant offers.
  • Analyze and improve our external communications and market penetration.
  • Store information about your preferences, allowing us to customize our Website according to your individual interests.
  • It also includes sharing data, when it is required to provide the service or carry out the transactions you request.
  • We also use the data to operate our business, which includes analyzing our performance, meeting our legal obligations, developing our workforce, and doing research.
  • To notify you about changes to our Website or any products or services we offer or provide though it.
  • For any other purpose with your consent.

We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, please email us at the address in the contacts section to opt out.

How we share your information

We share your personal data with your consent or to complete any transaction or provide any product you have requested or authorized. We also share data with CITI-controlled affiliates and subsidiaries; with vendors working on our behalf; when required by law or to respond to legal process; to protect our customers; to maintain the security of our products; and to protect the rights and property of CITI and its customers.

We strive to provide you with choices regarding the personal information you provide to us. We have created mechanisms to provide you with the following control over your information:

Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by sending us an email with your request to the email in the “How to Contact us” section below.

Promotional Offers from the Company. If you do not wish to have your email address/contact information used by the Company to promote our own or third parties' products or services, you can opt-out by at any other time by sending us an email stating your request to email in the “How to Contact us” section below. If we have sent you a promotional email, you may send us a return email asking to be omitted from future email distributions. This opt out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience or other transactions.

We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI's website.

How we protect your information

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. All information you provide to us is stored on our secure servers behind firewalls.

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

How can you request access, modify, or delete your information

You may also send us an email at the email address listed below in the “How to Contact us” section below to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement, cause the information to be incorrect., or may cause undue burden.

California Residents. If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit CCPA PRIVACY NOTICE FOR CALIFORNIA RESIDENTS. California's "Shine the Light" law (Civil Code Section § 1798.83) permits users of our App that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please send an email to the email address in the “How to Contact us” section below.

Nevada Residents. Nevada residents who wish to exercise their sale opt-out rights under Nevada Revised Statutes Chapter 603A may submit a request to this designated email address below. However, please know we do not currently sell data triggering that statute's opt-out requirements.

How to contact us

To ask questions, comment, or register a complaint about this privacy policy and our privacy practices, contact us at:

(703) 483-4300

Creative Information Technologies, Inc.

7799 Leesburg Pike, Suite #500N

Falls Church, VA 22043


In the event of a conflict between this CITI privacy statement and the terms of any agreement(s) between a customer and CITI for Enterprise and Developer Products, the terms of those agreement(s) will control. This policy does not apply to information collected by CITI offline or through any other means, including on any other website operated by Company or any third party (including our affiliates and subsidiaries); including through any application or content (including advertising) that may link to or be accessible from or on the Website.

Our Website is not intended for children under 16 years of age. No one under age 16 may provide any information to or on the Website. We do not knowingly collect personal information from children under 16. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, we will delete that information.